Jz387 FAQ — answers to all your questions
All Answers in One Place

No. Under jz387's policies, each person is only permitted one account. Creating multiple accounts may result in all of them being permanently suspended and any accumulated balance being forfeited.

Registration only requires a mobile number or email. However, for large withdrawals, you may be asked to submit a photo of your National ID or passport for KYC verification. This is solely to protect the security of your account.

After logging in, go to your profile settings and click "Change Password." Enter your current password and set a new one to confirm. If you've forgotten your password, Login Page use the "Forgot Password?" option to reset it.

To close your account, email our support team at support@jz387.bet or let us know via live chat. Please withdraw any remaining balance before closure. For responsible gaming, Responsible Gaming also check this page.

jz387 supports all popular payment methods in Bangladesh:

• Mobile Banking: Mobile Pay, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla, BRAC, Islami Bank
• Cryptocurrency: USDT (TRC20), Bitcoin

All payments are fully secure and encrypted.

The minimum deposit is ৳200 (two hundred BDT) and the minimum withdrawal is ৳500 (five hundred BDT). The daily maximum withdrawal limit depends on your account level. VIP members enjoy higher limits.

Withdrawal requests are typically processed within 15 to 30 minutes. Bank transfers may take 1 to 3 business days. Accounts with completed KYC verification receive the fastest withdrawals.

jz387 charges no extra fees on deposits. However, your payment provider (such as Mobile Pay or your bank) may apply their own transaction charges in accordance with their policies.

Wait 5 to 10 minutes after your deposit. If the balance still hasn't appeared, contact us via Live Chat with your transaction ID or a screenshot. Our team will verify and resolve it quickly.

Once you open a new account and make your first deposit, the welcome bonus is automatically credited to your account. For full bonus terms and conditions, visit the Bonus Page Check it out. Withdrawing bonus funds requires meeting the specified wagering conditions.

Your daily cashback on jz387 is credited automatically every Monday morning. A fixed percentage of your previous week's net losses is returned to you. Cashback is ready to use instantly — no extra conditions apply.

Share your unique referral link with friends. When they register through your link and make their first deposit, you'll automatically receive a referral bonus. The more friends you refer, the bigger the bonus.

Most bonuses come with a wagering requirement — for example, you may need to bet 5 to 10 times the bonus amount. Once the conditions are met, winnings from the bonus can be withdrawn directly. Specific terms vary by bonus.

jz387 offers betting on 30+ sports. Place live and pre-match bets on Bangladeshi favorites like cricket (IPL, BPL, World Cup), football (EPL, La Liga, UEFA Champions League), kabaddi, tennis, badminton, and much more.

Live betting lets you place bets in real time while a match is in progress. Odds shift from moment to moment based on how the game unfolds. You can also use the cash-out feature to lock in a portion of your winnings before the match ends.

Yes. All casino games on jz387 use internationally certified RNG (Random Number Generator) technology, ensuring every spin or card draw is completely random and no one can influence the outcome.

Once a bet is confirmed, it generally cannot be cancelled. However, in live betting you can use the cash-out feature to settle your bet before the match ends. Always double-check all details before placing a bet.

Yes. jz387 uses 256-bit SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read.

After logging in, go to Profile Settings and enable 2FA from the "Security" tab. Both SMS OTP and Google Authenticator are supported. With 2FA enabled, unauthorized access to your account becomes virtually impossible.

Change your password immediately and contact us via Live Chat or at support@jz387.bet. Our security team will temporarily lock the account, investigate, and resolve the issue promptly.

jz387 is an internationally licensed online betting platform. All operations are conducted under the supervision of a designated regulatory authority, ensuring your bets are fair and your winnings are guaranteed.